Live Chat allows you to chat with an experienced customer service representative in real time. Available from 9:00 a.m. to 4:00 p.m. EST, Monday to Fridays, using your Web browser. This means that there are no delays in getting the help you need. To chat, simply click icon below and a small window will pop upon your screen. After a moment, one of our Specialists will introduce herself. Type in your question, hit the Submit button and begin your conversation. Remember, unlike email, there are no delays with live chat, so you receive an immediate answer. click here to begin chatting.